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Is it difficult to work in a call center?
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Any work is difficult and difficult in its own way. But if you dive into the whole topic and begin to thoroughly study different ways to improve such activities, then everything turns out to be not so difficult. For example, learning a competent outbound call management can change a lot in sales. You may know that young call center operators are focused on making as many calls as possible. That is, they are guided not by quality, but by quantity. This is not always correct.
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